Frequently Asked Questions (And Answers)

A serviced apartment combines the key comforts of a hotel, with the benefits you get from renting your own space. We provide the convenience of maid service, fresh towel and linen change and free wireless (Wi-Fi) broadband access, as well as the space and facilities you get with an apartment such as a fully equipped kitchen, washing machine and dishwasher.

Check-in is between 3pm and 9pm on the day of arrival. We ask that guests have vacated the apartment by 10.30am on the day of departure. However, late check-outs and early check-ins may be possible by prior arrangement so let us know when you enquire if this applies.

We include everything to make your stay as comfortable as possible. All our apartments are fully furnished have high speed broadband, a DVD Player, Flat Screen TV with Freeview, a fully equipped kitchen (incl all cooking utensils, crockery and cutlery) and a washing machine, dishwasher, microwave and fridge/freezer and for your personal needs hairdryer, iron and ironing board. Fresh towels and linen are provided and refreshed weekly as part of our maid service.

Apartments booked on a serviced basis will receive a weekly maid service. More frequent servicing can be agreed by prior arrangement. If you book on a self-catering basis you will be provided with linen and towels but will not receive the maid service, however, a terminal clean fee may apply.

A member of staff will meet with you on arrival to check you in to your apartment, where this is not possible and by prior arrangement, specific instructions for the easy collection of keys and access will be provided ahead of arrival.

Generally speaking, we require a 14 day notice period for you to cancel. Our policy on cancellations is outlined in much more detail on the Booking Terms & Conditions page.

The total number of people is limited to the number of beds in the apartment, for example a one bedroom apartment can only be booked for a maximum of 2 people. Our 2 bedroom apartment can sleep up to a maximum of 5.

Put up beds are available on request but are subject to availability and an additional charge will apply.

Yes we do. We have solutions for long stays and for those requiring Interim Housing or companies requiring Corporate Apartments for an extended period of time. If you are looking for a longer term let, contact us and we will be able to provide you with prices.

Yes we can! Get in touch with us directly so that we can discuss your needs and find a suitable and affordable apartment for you stay in.